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Why did I receive pouches instead of sachets for my Hot & Savoury meals?

Explains the transition from Huel Hot & Savoury Meal Packs to individual sachets in January 2026 and its benefits.

Written by Jamie Forbes

In early January 2026, we transitioned Huel Hot & Savoury meals from larger meal packs to individual sachets. This change offers several improvements:

  • Better value — more affordable portions

  • Correct portion sizes — each sachet is one meal

  • Sustainability benefits — reduced packaging waste

  • Same nutrition — identical nutritional content

We sent out communications about the transition, but we understand not all customers may have received or seen them. We apologise for any confusion this may have caused.

The sachets contain the same Huel Hot & Savoury meals you know and love — just in a more convenient, individual-serving format.


Did you receive sachets when you expected meal packs? Say "talk to a human" and our team will help resolve any ordering issues with your specific order.

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