New customers receive free starter items with their first order of qualifying Huel products.
To qualify for free Huel items, your order must:
Be your first order placed on the Huel website
Include an eligible product such as Huel Powder v3.1, Huel Black Edition Powder, or Huel Complete Protein, Huel Black Edition Selection Box
Can I remove the t-shirt or shaker from my first order?
Shaker: The shaker is automatically included with qualifying first orders and cannot be removed. It's a free item that comes as part of the Huel first-order experience.
T-shirt: The t-shirt is not automatically added — you have to actively select a size at checkout for your first time order. If you don't want it, simply don't select a size and it won't be included.
What's included with your first order?
Free Huel shaker
A free Huel shaker is included with your first order of a qualifying Huel powder product. The Huel shaker is only included when purchasing a full-size bag of Huel Powder, Black Edition, Complete Protein or the Black Edition Selection box (16 single-serve packs).
A single sachet or small add-on of Huel Black Edition Powder does not qualify for a free shaker.
Free measuring scoop
A free measuring scoop is included with your first order of a full-size Huel Powder, Black Edition, Complete Protein.
Free t-shirt (first-time orders only)
A free Huel t-shirt is available for customers placing their first order. The t-shirt is black.
To receive the free Huel t-shirt:
Select your preferred size at checkout
Add the t-shirt to your order before completing checkout
If no size is selected, the t-shirt will not be included. If you select a t-shirt for an order which isn't your first order with us, it will be automatically removed.
If the free Huel t-shirt was not selected on your first order, contact us and select “speak to an agent” so our team can assist.
Important things to know
First order only
Free Huel starter items are only included with your first qualifying order.
Orders placed under a previously used account will not qualify
The system determines eligibility using your email address
One starter kit per product type
Each customer receives free starter items once per product type.
If you try a different Huel product range for the first time (for example, switching from Huel Powder v3.1 to Huel Complete Protein), you may receive the relevant starter item for that range.
T-shirt requires selection
The free Huel t-shirt is not automatically added to your first time order.
You must select a size at checkout - the t-shirt comes in black only
If no size is selected, the t-shirt will not be included
If the free Huel t-shirt was not selected on your first order, contact us and select “speak to an agent” so our team can assist.
If the free Huel t-shirt is selected but the order is not a first-time order, the t-shirt will be removed and will not be shipped with the order.
Check your order confirmation
Your Huel order confirmation email will list all included items.
If the free Huel items appear in your order confirmation, they will be packed and shipped with your order, except for a free t-shirt when it isn't your first time order.
Need help?
If you have questions about your first order or starter kit items, type "talk to a human" and a member of the team will help.