A screenshot is a photo of the display currently on your computer screen. The image will be saved in your computer as a file, and can easily be attached to emails in order to send to our Support Team.

In order to take a screenshot in Windows, just follow the steps outlined below:

Step 1: Ensure that the current view on your screen is the image you want to take a screenshot of. Close or minimize any additional windows that may be obscuring the view.

Step 2: Press the "Print Screen" button on your keyboard. This button is usually located on the right-hand side of the keyboard.

Step 3: Open a Paint or Word program on your computer and then press Ctrl + V to paste the image. You can also click the "Paste" option from the "Edit" menu to do this. You will then see your print screen image appear in the document.

Step 4: Save this file to your computer using a name that will help you easily identify it.

Step 5: Attach this file to an email addressed to support@tombriches.com, including all the additional information about the error.

In order to take a screenshot on a Mac, just follow the steps outlined below:

Step 1: Ensure that the current view on your screen is the image you want to take a screenshot of. Close or minimize any additional windows that may be obscuring the view.

Step 2: Press Shift + CMD + 4, then click on the spacebar to make the camera appear. Click the mouse in order to take a snapshot of the current window open on your screen. This image will automatically save to your computer desktop, with the current time and date.

In order to take a screenshot on an iPhone please follow the steps here: https://support.apple.com/en-us/HT200289

In order to take a screenshot on IPad please follow the steps here: https://support.apple.com/en-us/HT210781

In order to take a screenshot on Android: https://support.google.com/android/answer/9075928?hl=en