A DDoS problem is a rare and very unpleasant issue. Unfortunately, Time4VPS does not offer any DDoS protected VPS. For this reason, we have developed a protocol to handle this type of service abuse:
When a DDoS attack is received, an automated system will block all incoming traffic related to the targeted VPS.
Customers will receive abuse reports with information about the incidents.
If a customer presents a reasonable solution for this problem, the VPS is reactivated.
If we do not receive any customer response regarding a DDoS issue, or if there is no reasonable method to mitigate the attack, we will be forced to close our business relationship with that customer.
This protocol is designed to provide top quality services while avoiding any network problems for other customers in our system.