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How do I cancel my server?

S
Written by SaaSy
Updated over a month ago

We would be sad to see you leave but if you would like to cancel your server you can do it via the Clients Area:

  1. Login to the Clients Area;

  2. At the top menu select the “My Services > VPS” tab;

  3. Find desirable VPS and press the “Manage” button;

  4. On the left menu choose the “Request Cancellation” tab;

  5. Briefly describe your reason for cancellation;

  6. Select cancellation type (Immediate or End of The Billing Period);

  7. Finally, press the “Submit” button.

If you meet the requirements for a refund (please read Refund Policy for more information) you should:

  1. Submit a support request by asking for a refund and provide: Brief description of your reason for cancellation; VPS hostname or IP you want to get a refund for.

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