Managing reservations in the Tebi App is the best way during service for quick turnaround and access. There are 4 views on the Tebi App.
Viewing reservations in the Tebi App
In the Tebi App, open the Menu (≡) and open Reservations.
At the top, you can select the day you want to view. This is set to the current day by default.
In the top right corner, select List, Timeline or Waitlist view .
Tap the three dots in the top right corner to filter the reservations Overview or select or to enable Selection mode.
1. List view
You will see a list of any reservations for that date including the reservation time, customer name, service, group size, table, the notes from the guests and whether the customer has been check in.
Quickly find for a reservation by entering the customer name in the search bar.
New reservations will show how long ago the reservation was created, up to 1 hour.
2. Timeline view
The timeline shows reservations in a chart by time and table.
You can see the number of guests, customer name, whether the customer has been checked-in and whether there is a note.
This clock with an arrow indicates the reservation has been made recently
Click on the guest’s name to see the details of their reservation.
Add color to an individual reservation or service in the Tebi Back Office.
3. On the Floor Plan and Table Grid
Open Upcoming Reservations in the bottom bar on the Advanced Floor Plan and the Table Grid to see reservations that start in the next 2 hours
Reservations that are about to start will also appear in the Advanced Floor Plan as time indications on tables. See below.
4. Waitlist view
In Reservations tap … and select Waitlist
You will see the waitlist time (or time range), group size and customer name
Click on any row to view the waitlist details.
If a spot is available, manually invite guests by clicking Confirm reservation
Long press to invite multiple guests in bulk
Note: You can only invite waitlist guests if the reservation meets the available capacity