You can add and edit discounts and service charges in the Tebi Back Office and the Tebi App. These are percentage amounts that are applied to the bill. Fractional values are supported — for example, 12.5% is valid for both discounts and service charges.
*Check your permissions before starting, only Team Lead, Manager and Owner can manage discounts or service charges in Tebi.
What's the difference between discounts and service charges?
Discounts
Type | Only 1 type of discounts |
What is it? | A % that gets removed from the total cost of products after taxes |
Example | Breakage, representation, staff use, friends&family discount |
Service Charges
Type | Mandatory surcharge | Gratuity |
What is it? | A % that gets added to the total cost of the products before taxes | A % tip that is added to the total cost of product after taxes |
Example | A 10% surcharge for sales on tables outside | 5% added to large tables for service |
Adding and editing discounts and service charges
In the Back Office:
Discounts
Go to | |
Click on | '+ New discount' |
Fill in | Discount Name |
Select the type | No type needs to be selected, only 1 type of discounts |
Add | % to be discounted |
Service Charges
| Mandatory surcharge (+) | Gratuity |
Go to | ||
Click on | '+ New service charge' | '+ New service charge' |
Fill in | Reason field to indicate the purpose of the charge' | Reason field to indicate the purpose of the charge' |
Select the type | Option 1: Mandatory Surcharge -> *Surcharges are taxed | Option 2: Gratuity -> *Optional tip that is not taxed |
Add | % to be charged | % to be charged |
Optional Toggles for Discounts and Service Charges:
Apply to Counter Sales: Toggle on or off
Apply to Service Sales: Toggle on or off
Apply to Areas or Tables: Include or exclude tables or areas of preferance
Apply before discounts:
Discounts: Not applicable
Mandatory Surcharge: Toggle on or off
Gratuity: Not applicable
Surcharge before discounts: Toggle on to apply all mandatory surcharges before any discounts are calculated.
Saves Changes: Click save and your discount will be ready in the app
To edit, select the discount or service charge you want to edit and adjust the fields described above.
In the Tebi App:
Discounts
Go to | Open the Tebi App and click on the Menu icon top left |
Click on | 'Products' and access the Settings menu by clicking the 3 dots on the upper right corner |
Go to | Discounts |
Click on | '+' |
Add | Name |
Specify | Percentage to be applied |
Select type | No type needs to be selected, only 1 type of discounts |
Service Charges:
Go to | Open the Tebi App and go to the Menu icon top left |
Click on | 'Products' and access the settings menu by clicking the 3 dots on the upper right corner |
Go to | Service charges |
Click on | '+' |
Add | Name |
Specify | Percentage to be applied |
Select type | Option 1: Mandatory Surcharge -> *Surcharges are taxed
Option 2: Gratuity -> Optional tip that is not taxed |
Optional Toggles for Discounts and Service Charges:
Apply to Counter Sales: Toggle on or off
Apply to Service Sales: Toggle on or off
Apply to Areas or Tables: Include or exclude tables or areas of preference
Apply before discounts:
Discounts: Not applicable
Mandatory Surcharge: Toggle on or off
Gratuity: Not applicable
Surcharge before discounts: Toggle on to apply all mandatory surcharges before any discounts are calculated.
Saves Changes: Click save and your discount will be ready in the app
To edit, select the discount or service charge you want to edit and adjust the fields described above.
Extra information about surcharges on invoices
Surcharges on B2B invoice previews
Surcharges applied to a sale are shown on B2B invoice previews. The subtotal breakdown will include the surcharge line item so the invoice total is fully transparent before sending.
Tax display on discounted B2B invoices
When a discount is applied to a B2B invoice, the tax amounts calculate and display correctly.