Using digital prep tickets
Prep tickets are created whenever products which are assigned to the Prep Station are submitted in a Sale. Tickets are updated when products are added, removed, or edited in a Sale, and when customer and sale details change. If a table number is changed during service, this is also automatically updated on the prep ticket.
Kitchen workflows
There are two Kitchen workflows: Quick mode and Kitchen mode. The workflow is device specific. The default mode on your device is set to Quick mode.
Quick mode allows you to quickly close a ticket and mark off products with a single tap. So products in the same order and/or courses can be in different status (e.g. ordered, preparing, ready to serve or completed).
This mode is best for quick service, coffee shops and bars.Kitchen mode limits accidental interactions with prep tickets by making it easier to change the status of a product (i.e. preparing, ready to serve, etc.). In this mode, products in the same order and/or course can only be moved to the status in one go, not on an individual basis.
This mode is best for kitchens that work with coursing.
How to switch between Quick or Kitchen mode:
Go to in the App > Menu > Prep station;
Click on the three dots > Settings in the top right corner;
Click on Advanced and switch between modes by using the toggle next to Enable quick mode.