Tandem's start page has a new look. The main change is a set of Quick Actions below the record button, so you can add context, create a note or open Ask Tandem before a consultation starts. Recording itself is unchanged: the big black button works exactly as it always has.
What's new
A refreshed look across the start page and consultation view. The same Tandem, easier to move around.
Quick Actions on the start page, so the things you do most are one tap away.
A clearer tab bar for moving between transcript, note and chat without losing your place.
This article covers what's changed. What you see may differ depending on what your clinic has enabled.
The refreshed interface
Before: the previous start page
Now: the redesigned start page, with Quick Actions below the record button
Quick Actions
Quick Actions are shortcuts for using Tandem before a consultation begins, so it's ready the instant your patient interaction does, instead of only once you hit record.
Add Context
Add additional context by entering text or uploading one or more documents (referral letters, discharge summaries or other PDFs).
Tandem uses this information as context when generating the note.
Create
Sometimes a consultation begins with creating a note or a document.
The new Create button lets you create either one without having to start the consultation.
Selecting Create opens your note and document templates to choose from.
Ask Tandem
Open Ask Tandem from the Quick Actions below the record button.
Ask a clinical question in your own words, or pick one of the suggested prompts.
Tandem answers with guidance linked to its sources, so you can check where each point comes from.
If your clinic has Ask Tandem enabled, it's where you can:
Ask clinical questions during or between visits, backed by Clinical Decision Support. More information about Clinical Decision Support here.
Generate documents like letters, referrals or summaries
Adjust notes (rewrite, shorten, change tone)
Get help using Tandem when you're not sure how to do something
Not seeing the new Tandem start page and Quick actions?
The update is rolling out gradually to our users, and it may be that you haven't received the update yet. Once the update is available to you, you will be notified the next time you open Tandem.
Not seeing Ask Tandem?
Ask Tandem is rolling out to clinics across Europe. If you don't have it yet, join the waitlist for Ask Tandem & Clinical Decision Support or contact your Tandem representative.
Frequently asked questions
Do I need to change how I work?
No. The workflow for recording consultations is unchanged. Everything new is optional and sits under the Quick Actions on the start page. However, to make room for the new Quick Actions we’ve moved consultation naming into the consultation once it has started.
What if my clinic hasn't enabled some of these features?
You'll only see the Quick Actions that are enabled for your clinic. The rest of the interface looks the same, just with the visual refresh. Additional features are rolled out continuously.
Where's the keyboard shortcut to start a consultation?
The same shortcut works, in the same place.
Is my patient data safe when I use document upload, file upload or Ask Tandem?
Yes. Tandem is CE marked, GDPR-compliant and processes data in the EU. See our security and compliance page for details.
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