Note: Memories structure is an evolving feature, and its behaviour may change as we continue to improve it.
Memories help you guide Tandem of how to write your documentation in the style and way that you want. They let you fine-tune output without changing the underlying template, making them especially useful for stylistic preferences and smaller adjustments of how you want Tandem to document.
1. How does memories work?
Memories are a type of instruction that Tandem listens to when generating notes.
➡️ Memories are always connected to a specific template or an entry within a template.
➡️ Everyone can add personal memories that apply only themselves. Clinic administrators can add memories that apply to everyone at the clinic.
➡️ You can see all memories connected to a template by navigating to Settings → Templates, viewing the template, and opening the Memories sidebar, or under Settings → Memories → My memories
ⓘ View all memories connected to a template by opening the Memories sidebar on the template page or under Settings → Memories → My memories , or under Settings → Memories → My memories
2. Types of memories
There are two types of memories in Tandem:
🧠 Template memories
Template memories apply across the entire template. They’re useful when you want to guide how the whole note is written, for example by setting a preferred writing style, tone, or format that should apply across the template.
Examples of template memories |
- Write 'conversation about' rather than 'discussion' when documenting using this template |
- Write in the third person and avoid first-person language. |
- Prioritise and document more of the more recent information over historical details. |
- Avoid using abbreviations unless they are commonly known |
ⓘ Memories work best when they are they’re short, clear, and specific.
🧠 Entry memories
Entry memories apply only to the specific entry they’re connected to. These are helpful when you want to customise how a particular section is written, without affecting the rest of the template.
Examples of entry memories |
- Write this as a bullet point list. |
- Do not include treatment decisions in this entry. |
- Always document the response regarding weapons or weapons licences, regardless of whether the answer is yes or no |
- If the patient denies symptoms, state this explicitly. |
ⓘ Memories work best when they are they’re short, clear, and specific.
3. How do I add memories?
There are currently three ways that memories are added in Tandem.
Suggested memories
Suggested memories
If Tandem detects that you repeatedly make similar edits, it may suggest turning that preference into a memory. These appear under:
Memories → Suggested memories
There, you can:
Review your suggested memories
Choose to Accept or Decline them
ⓘ Suggested memories are not applied until you explicitly accept them.
On template page
On template page
You can add memories to a template or template entries by viewing the specific template at My clinic > Templates.
→ Adding template memories
The easiest way of adding memories to a template is by opening the Memories sidebar while viewing a template and clicking "+ Add template memory". You will then get prompted to write a memory, which you can then save.
→ Adding entry memories
You can add memories connected to specific entries by opening the template and then hover over the entry you want to add a memory to. Click the "+ Memory" button and then you will be prompted to write a memory. Then press save.
During template creation
During template creation
When you activate a template you’ve created, Tandem may ask for additional context to ensure the template is set up correctly and understood as intended. Your answers at this step are saved as memories and will be automatically applied whenever the template is used.
3. Types of memories
There are two types of memories in Tandem:
🧠 Template memories
Template memories apply across the entire template. They’re useful when you want to guide how the whole note is written, for example by setting a preferred writing style, tone, or format that should apply across the template.
Examples of template memories |
- Write 'conversation about' rather than 'discussion' when documenting using this template |
- Write in the third person and avoid first-person language. |
- Prioritise and document more of the more recent information over historical details. |
- Avoid using abbreviations unless they are commonly known |
ⓘ Memories work best when they are they’re short, clear, and specific.
🧠 Entry memories
Entry memories apply only to the specific entry they’re connected to. These are helpful when you want to customise how a particular section is written, without affecting the rest of the template.
Examples of entry memories |
- Write this as a bullet point list. |
- Do not include treatment decisions in this entry. |
- Always document the response regarding weapons or weapons licences, regardless of whether the answer is yes or no |
- If the patient denies symptoms, state this explicitly. |
ⓘ Memories work best when they are they’re short, clear, and specific.
4. When should I use memories?
✅ Yes
Memories are a good choice when you want to make small or stylistic changes, such as adjusting tone, formatting, or phrasing.
They’re especially useful when you want to make changes to how the notes using the templates is written without changing the template structure.
❌ No
Memories are not ideal if you need full control over what information is included in an entry or how a template is structured.
In those cases, changing the specific entry data type to Custom structure and providing instructions there or creating a new template that better match the structure you want is usually a better option.