By default, Talenthub surveys are not intended to be repeatable. Our software tracks viewer history meaning that a respondent could not repeat a survey within the same viewing session. However, if they were to wait after some time (+30 days) or open the survey URL in a new window, from a different device, within an incognito mode, or from a new IP address, the respondent would be able to repeat the survey. However, it is possible to enable a feature within Talenthub’s platform to automatically make the survey repeatable, regardless of how the respondent is attempting to access the survey.
In this guide, you will learn how to make a survey repeatable.
We do not recommend making a survey repeatable in most cases, however, it is recommended to make the Hiring Manager Experience survey repeatable as hiring managers will often receive the same survey for each role they hire for, thus, they should be able to fill out a survey for each new hire.
Below are the step-by-step instructions on how to make your survey repeatable.
On the Surveys page, navigate to the survey that you would like to enable as repeatable.
Next, click on the three dots next to the survey on the right-hand side, and click Edit Survey to access the survey builder.
Once in the Survey Builder, navigate to the Settings tab on the left-hand side and toggle on Make Survey Repeatable.
Finally, click Save on the bottom right.
Please note the following section is only applicable to customers who do not have an API Integration between Talenthub and their ATS (Applicant Tracking System).
If you are a Non-API Integration Customer, there are some benefits to enabling the Make Surveys Repeatable feature for your Candidate Experience surveys as well as your Hiring Manager survey(s). However, there are a couple of things to take into consideration when deciding if it makes sense for your organization to make a survey repeatable or not.
Repeatable Surveys:
Upside:
Candidates applying for multiple jobs in your organization will be able to complete the survey for each job they apply to.
Downside:
Rejected candidates could leave multiple survey reviews for multiple jobs where they have been part of the recruitment cycle. This can skew your results slightly especially if the candidate was rejected within the General Rejection (Application Screen) survey stage for all roles they applied for. However, if the candidate was rejected at different stages in your recruitment process then it would be value-added to collect the feedback on each recruitment cycle as experience often varies between recruitment cycles.
If you are unsure of which setup is the right fit for you, please do not hesitate to contact us via our in-app support and one of our representatives will be happy to assist you.