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What are the recommended completion and response rates for my surveys
What are the recommended completion and response rates for my surveys

Discover the optimal completion and response rates for your surveys with our expert guidance in this article

Gert Van Looy avatar
Written by Gert Van Looy
Updated over a year ago

The measurements of completion rates and response rates are calculated in order to see how participants respond to the survey and the health of your data collection. You can see an overview of your completion and response rates on the surveys page.

If you don't have an integration with us, the measurement we use to indicate the health of your data collection is your survey completion rate. Completion rates are measured by calculating the percentage of survey participants that finished the survey relative to the number of times the link has been opened.

The below numbers cover the completion rate percentage that Talenthub recommends in each stage of the candidate experience module, for your company to have healthy data collection. This number is calculated by the number of completions compared to the number of openings of a survey.

Stage

Recommended completion rates (%)

Career page widget

2-10%

Job ad widget

3-10%

Confirmation mail (After application)

50-60%

General rejection (Rejection without interview)

35-45%

Rejection after interview

50-60%

Offer Accepted

50-60%

If you have an API integration with us, we are able to automatically calculate the response rates of your surveys directly within the platform. Response rates are calculated by dividing the number of surveys sent out by the number of respondents who have answered at least one question in a given survey.

You can also obtain response rates if you do not have an API integration with us. However, it will not be shown automatically in the Talenthub feedback platform. You would have to retrieve the number of eligible candidates in your recruitment funnel who received a survey sent out via your ATS and then compare it to the number of replies received for a given survey.

The below numbers cover the average completion rates that Talenthub recommends in each stage of the candidate experience module, for your company to have a healthy data collection.

Stage

Recommended response rates (%)

Confirmation mail (After application)

20-30%

General rejection (Rejection without interview)

5-15%

Rejection after interview

15-20%

Offer Accepted

15-20%

Hiring Manager satisfaction

15-20%

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