Low response rates? Here are some key pointers to increase your survey response rates. 🤓
When you’ve taken the time to send out surveys to your chosen recipients, you hope the majority of recipients will take the time to fill out the survey and share their honest feedback. As a data-centric company, we understand the importance of a competitive response rate across all touchpoints in your recruitment process.
Are you struggling to get recipients to answer your surveys? Are you disappointed by your average response rates? Don’t worry, we are here to help. In this article, you'll find tips and tricks to help you bring your response rates into the Champions League.
First, start off by asking yourself the following questions. If you can answer the following questions with a 'yes', then you are already off to a great start in improving your response rates!
Are the questions in your survey relevant and interesting for your desired audience? Does this survey apply to your audience?
Are the questions and communication around the feedback survey personal and easy to understand?
Is the survey concise and easy to complete for your audience?
Do you have a clear order to the question hierarchy?
Let's now look at other ways to increase your response rate:
Activate the Talenthub Academy
The intention of the Talenthub Academy is to prepare candidates for a recruitment process with our state-of-the-art AI interview preparation tool and find various relevant content related to preparing for a recruitment process. Increase your response rates by offering a carrot at the end of the survey for your candidates!
Get Personal
Build a candidate-centric organization by training your Hiring Managers and Recruiters to actively encourage candidates to fill out your Talenthub survey at the end of the process. Organizations with competitive response rates on their feedback surveys are constantly speaking to candidates about the upcoming feedback surveys throughout the recruitment cycle. The best practice during a rejection phone call or mail is to let the candidate know that they will be receiving a survey from Talenthub and encourage them to share their experience and be as honest as possible. Be sure to let your candidates know how you will be leveraging their valuable insights to improve your hiring process for future applicants. You can also showcase your commitment to candidates on your webpage by achieving the Talenthub Candidate Caring Badge.
Send your survey invitations at the right moment
The timing of sending your survey invitation is crucial to ensuring optimal response rates. Be mindful of the time zone and working hours of your audience. With the Talenthub solution, you have the ability to determine when your surveys are sent out to ensure that your respondents will have the space they need in their schedules to take the time to open the email and respond to the survey.
If you have an API integration with Talenthub and your ATS (Applicant Tracking System), you have the ability to customize your survey invitation schedule and determine an optimal time delay on your surveys. If you have further questions regarding when to send a survey to your audience, please reach out to our support team for further guidance.
Translate your survey
If you’re present in different countries, your audience might speak different languages and some might not be proficient in English. Therefore, it can be an advantage to consider translating your surveys into their native language. Remember, the easier it is for them to fill out your survey, the better your response rate will be!
If you need further guidance on how to increase your response rates, feel free to reach out to our support team directly in the platform! We would be happy to assist you. 😊