Unfortunately, it is currently not possible to automatically resend a survey if the participant hasn’t responded.
Is it possible to not trigger a survey for an individual candidate?
Yes, you are able to tag a candidate in your ATS, in order to not trigger a survey.
The tag is: **TH-DISABLE** and is a candidate tag that can be added to a candidate in Greenhouse, Lever and SmartRecruiters. When the tag is attached to the candidate, no Talenthub surveys will be triggered. If you would like to trigger a survey for this select candidate in the future, you must first remove the tag.
Candidate tags are not available in Jobvite. The customer therefore needs to create a custom candidate field *(ex. Candidate experience survey toggle on/off)*, that can be added as a non-trigger condition for all surveys in their integration page in the platform.