We do not recommend resetting your data once your surveys are live and collecting data as once the survey has been reset, your data will be lost and cannot be re-added to your platform. However, we understand that there may be instances where it is necessary to reset your data for a particular survey. This article outlines the steps to reset your data for a survey.

1. Go to the Surveys Page

2. Find the survey you want to reset data for, click the 3 dots and then Reset Data

Important to note:

Resetting the data for a survey will remove all data gathered through that survey up until that point. Once a survey is reset, the data cannot be retrieved, so be very careful when thinking of resetting data or deleting a survey.

This feature was created so test data from the implementation phase could be deleted before marking the survey ‘live’.