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How to stop automatic payments — or cancel a personal subscription

You can turn off automatic charging for any payment method you've added, without removing it from your account.

👤 Available for:

  • Company accounts - Admin users

  • Personal accounts

Follow these steps to turn off automatic payments:

  1. Settings → Payments
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  2. Find the payment method marked as active in the "Automatic payments" column.
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  3. Switch the "Automatic payments" toggle off for that payment method.
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Your card, PayPal, Apple Pay, or Google Pay will no longer be charged automatically when a new invoice is issued.
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🔔If you have a personal account, this also stops your subscription from renewing, since a personal account's access depends on automatic payments staying on.

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