Skip to main content
Using SwipeGuide AI: ”The Virtual Instruction Coach” 🪄

Improve text in instructions and steps with AI-powered natural language processing

Updated over 7 months ago

SwipeGuide AI gives you smart recommendations on how to improve your content. It’ll know how to formulate your step-by-step instructions in the best way possible, backed by research.

With this first version of SwipeGuide AI, you’ll be able to improve textual content when creating instructions and steps and makes it very hard to create a bad instruction ever again.

Platform Admin, Admin and Editor can use the feature during content creation.

This is how SwipeGuide AI’s “Improve Text” works:

  • Click “improve text” when editing an instruction.

  • SwipeGuide AI recommends an improved version of the text, focused on instructional design best practices, grammar, and structure in 46 languages.

  • Use the recommendation, keep your own version, or create a mixture of both.

Note: SwipeGuide AI can be disabled from your entire platform at any time. The changes will take effect immediately for all users. Please reach out to your Customer Success Manager.

AI Product FAQ

What AI technologies are you using?

  • SwipeGuide is using the latest AI models from a secure and private Microsoft Azure OpenAI service to improve your instruction curating experience.

How does SwipeGuide AI use my data?

  • Rest assured that your data remains encrypted and private, in accordance with our standard data protection practices. At SwipeGuide, we prioritize the security and confidentiality of your information. The data employed to enhance SwipeGuide AI's capabilities is shared solely with our trusted provider, Azure, exclusively for the purpose of delivering you the best possible SwipeGuide AI features. Under no circumstances do we permit any other providers or third parties to employ your data for training their own models or for any other purposes.

  • If you seek more detailed information regarding SwipeGuide AI, please refer to the SwipeGuide AI Supplementary Terms and our Data Processing Agreement (DPA).

What data does the AI content recommendation Service process?

  • User provided instruction data while creating Guides or Steps on the SwipeGuide Platform

  • Prompts (instructions provided to the AI model to improve your content) and the generated recommendations

Where is the data for Microsoft Azure OpenAI API usage processed?

  • Data is processed in Microsoft Azure servers in Western Europe.

Where is the AI data stored?

  • SwipeGuide does NOT store any data from prompts or content recommendations with a third party provider. No data is stored with Microsoft Azure or any OpenAI services.

  • All data stored is on SwipeGuide’s internal multitenant database.

How do you make sure the data in my platform is secure?

  • Regardless of whether your platform data is AI generated or not, no data is shared outside of your platform.

  • All data is encrypted at rest and in transit by a secure transit layer.

Do you collect any personal data with the use of AI models?

  • No, we do not collect any personal data for the purpose of providing recommendations from the AI or fine tuning AI models. The only personal data that can be processed is the data that users input themselves.

  • By signing our Privacy Policy, users acknowledge that they may encounter AI in recommendations.

Who is responsible for the AI responses in the Instruction Builder to create instructional content?

  • The content that is suggested by our AI driven recommendation engine must always be reviewed by a subject matter expert before saving and publishing.

  • SwipeGuide holds no responsibility or liability for the responses provided by the AI.

How do I opt out of AI features?

  • Please contact your Customer Success Manager to disable SwipeGuide AI on your entire platform at any time. The changes will take effect immediately for all users.

How do you evaluate risks associated with third party AI service providers?

  • We conduct Data Protection Impact Assessments (DPIA) and Data Transfer Impact Assessments (DTIA) on a regular basis.

  • The DPIA is an evaluation of the risks associated with using AI models by third party service providers and sub processors. We also evaluate the processing of personal data for the individuals involved, and an assessment of whether adjustments or measures need to be taken.

  • The DTIA evaluates any risks associated with data export.

Do you have a Fair Use Policy (FUP)?

  • Yes, the Fair Use Policy (FUP) is in place to ensure responsible utilization of our API services. We consider your usage of SwipeGuide services as excessive and/or unreasonable if it goes well beyond the expected usage patterns or has the potential to detrimentally impact its performance. We reserve the right to immediately and without justification restrict, suspend, or terminate your access to any of our API services if you persistently engage in excessive or unreasonable usage, even after we have requested you to cease or modify the nature of such usage.

Use SwipeGuide AI: Improve Text

Whether you’re working on an existing Guide or new Guide, click on an Instruction to get to the steps edition.

Improve Text” button only becomes available when the text is added.

1. Enter your Instruction Step content

2. Click “Improve Text” to use our AI recommendations

3. See on top the original text (what you’ve entered) and below the suggestion (what our AI generated)

Note: The generated recommendations can be edited or updated as required. Please make time to review your content.

4. Click “Use suggestion” if you want to apply it to your step

Note: Using the AI recommendation will completely remove the original and you will not be able to revert this action.

5. Highly recommended: Verify your Step before clicking on Save to ensure you’re following Minimalist Instruction Principle.

Language Supported

Afrikaans

Finnish

Kinyarwanda

Persian

Tamil

Albanian

French

Korean

Polish

Tatar

Arabic

Galician

Kurdish

Portuguese

Telugu

Armenian

Georgian

Kyrgyz

Punjabi

Thai

Assamese

German

Lao

Romanian

Tigrinya

Azerbaijani

Greek

Latvian

Russian

Tigrinya

Basque

Haitian Creole

Lithuanian

Samoan

Tongan

Belarusian

Hausa

Luxembourgish

Scots Gaelic

Turkish

Bengali

Hebrew

Macedonian

Serbian

Turkmen

Bosnian

Hindi

Malagasy

Sesotho

Ukrainian

Bulgarian

Hmong

Malay

Shona

Urdu

Burmese

Hungarian

Malayadam

Sindhi

Uzbek

Catalan

Icelandic

Maltese

Sinhala

Vietnamese

Chinese

Igbo

Maori

Slovak

Welsh

Croatian

Indonesian

Marathi

Slovenian

Wolof

Czech

Irish

Mongolian

Somali

Xhosa

Danish

Italian

Nepali

Spanish

Yiddish

Dutch

Japanese

Norwegian

Sundanese

Yoruba

English

Javanese

Oriya

Swahili

Zulu

Estonian

Kannada

Oromo

Swedish

Farsi

Kazakh

Oromo

Tagalog

Filipino

Khmer

Pashto

Tajik

Did this answer your question?