Superchat

First steps on the topic: Automations. What are automations and workflows, and what can I use them for? How do I create an automation?

Get started: Automations

Automatically wish your contacts a happy birthday.

Create a workflow that navigates the customer conversation

Make sure your customer can re-trigger the automation.

Share Superchat automations with others. How do I send my automation? Share automation.

Gather all essential customer data within your automations

Gain newsletter subscribers and update their data as part of an automation

Use HTTP requests. Connect systems. Create HTTP connections. Automatically retrieve data.

Problem in the automation? Error in the automation? Automation not working? Automation error?

Encountered a warning in an automation? Find out what it means. Automation help. Yellow warning in automation.

What are tasks in Automations? How is a run defined? What exactly is a node?

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

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