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How to send an Automatic Welcome Message
How to send an Automatic Welcome Message

Learn how to send automated messages when a new chat enters an inbox.

Fabian Ristedt avatar
Written by Fabian Ristedt
Updated over 3 months ago
  1. Navigate to Settings and go to Inboxes

  2. Select the inbox for which you want to set the welcome message

  3. Scroll down to Welcome Message and activate it

  4. Simply start typing in the text box to customize or delete the pre-defined text

  5. Now just hit Save, and you're done! ๐Ÿ‘

Important! Welcome messages are only triggered by first contact.

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