We recommend switching to a free plan instead of canceling to retain access to basic features.
Step 1: Open Plan & Billing
Log in to Superchat.
Click on your profile picture in the top right and select Plan & Billing.
Step 2: Access subscription options
Locate the current plan you are subscribed to.
Click on the three dots next to the Upgrade-Button.
Proceed by clicking on Cancel Superchat.
Step 3: Cancel subscription or switch to free plan
Follow the next steps in Superchat.
Alternatively, select the option to switch to the free plan, which is recommended to maintain access to free features.
Fill out the form completely. You will receive a confirmation email within 48 hours.
Tips
Switch to the free plan: This option allows you to continue using basic features without monthly fees.
Confirm cancellation: Make sure to confirm all cancellation prompts to ensure the process is completed.