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I do not receive Instagram messages
I do not receive Instagram messages

How to reconnect Instagram after a connection error and get rid of the warning sign next to the Instagram icon

Support Superchat avatar
Written by Support Superchat
Updated over a year ago

Step-by-Step Guide:

  1. Go to the Settings in Superchat and then to Inbox.

  2. Choose the inbox where you want to reconnect Instagram.

  3. Scroll down to Channels.

  4. Press Add.

  5. Choose Instagram Direct Message.

  6. Click Add.

  7. Press Continue with Instagram.

  8. ❗Attention: Select Edit Settings.

  9. Choose the relevant Instagram accounts.

  10. Click Continue.

  11. Select all the pages that should be connected in Superchat.

  12. Click Continue.

  13. ❗Attention: Accept all permissions.

  14. Click Done. 👏

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