๐ You can easily edit/change the templates to your company's communication style, e.g., with the help of emojis.
Initial chat
Category: Marketing
Hello <First name> <Last name>,
<Wildcard>
With kind regards from Berlin,
Your Superchat Team
Contact after the weekend
Category: Marketing
Hello <First name> <Last name>,
Thank you for your message over the weekend!
<Wildcard>
Kind regards from Berlin,
Your Superchat Team
Callback request
Category: Utility / Marketing
Hello <First name>,
unfortunately we could not reach you just now. Please return our call or let us know when we can best reach you.
Kind regards from Berlin,
Your Superchat Team
๐ก Here you could add a call-to-action button with your phone number.
Request documents
Category: Utility / Marketing
Hello <First name>,
please send us the following documents: <Wildcard>
Kind regards from Berlin,
Your Superchat Team
Setting up an Appointment
Category: Utility / Marketing
Hello <First name>,
please feel free to set up an appointment or send us some time suggestions for next week.
Kind regards from Berlin,
Your Superchat Team
๐ก Here you could add a call-to-action button with your phone number.