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Best Practice: How to integrate your Webchat into Shopify
Best Practice: How to integrate your Webchat into Shopify

Integrate a Webchat Widget. Add a Webchat button to your website. Connect your Webchat to Shopify

Fabian Wernecke avatar
Written by Fabian Wernecke
Updated over 2 months ago

Here's how to do it 🚀

  1. Log in to Superchat.

  2. Go to Settings.

  3. Navigate to Webchat.

  4. Click on the pre-installed webchat, then click on Install Webchat.

  5. Copy the snippet:

  6. Switch to Shopify.

  7. In the menu, under Sales Channels, click on Online Store.

  8. Then click on Actions and Edit Code.

  9. On the left side, click on the theme.liquid file.

    Bildschirmfoto_2021-10-08_um_10.53.34.png

  10. Paste the code copied from Superchat within the <head> section.

    For example, at the bottom.

  11. Save & Done! 👏


Exchange ideas with experts from your industry in our community. This is the best place to gather initial ideas, especially at the beginning:

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