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5 Examples of Using Labels
5 Examples of Using Labels

Check out examples and use cases of how to use labels that you can easily adapt to your needs

Fabian Ristedt avatar
Written by Fabian Ristedt
Updated over 8 months ago

Labels help you categorize and organize conversations.

With the help of labels, you can categorize conversations thematically and hence, quickly understand the current status of the conversation with the customer at a glance.

We've compiled 5 examples of using labels for you. 👇

Use the following labels to represent a sales process:

  • Request Processed

  • Contract Sent

  • Contract Signed

  • Goods/Service Delivered

Use the following labels for customer classification:

  • Lead / Prospect

  • New Customer

  • Existing Customer

Use the following labels for categorization into internal departments:

  • Customer Support

  • Workshop / Repair

  • Shipping

  • Sales

Use the following labels for prioritization:

  • Low Priority

  • High Priority

Use the following labels for order processes:

  • New Customer

  • New Order

  • Payment Pending

  • Payment Received

  • Shipment Sent

  • Order Completed

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