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How to assign conversations to others
How to assign conversations to others

Learn how to assign a chat or conversation to other team members

Fabian Ristedt avatar
Written by Fabian Ristedt
Updated over 8 months ago

๐Ÿž Navigation: Superchat > Inbox > Select Inbox > Select Conversation > Assign

Buckle up... and let's go! ๐Ÿš€

(VIDEO)


Step-by-step instructions

  1. Start by logging in to Superchat

  2. Next, you'll find yourself in the Inbox.

  3. Click on Assign at the top right of the bar (left of Labels)

  4. Choose one or more team member(s).

โ—๏ธ Important: Team members with the "member" permission only have access to conversations assigned to them. If you, as a member, assign a conversation to another team member and/or remove yourself, you will lose access to that conversation.

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