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How to send an automatic welcome message

Set up automatic messages. Setting up an out-of-office message. Set up opening hours. Automatically reply to messages.

Fabian Wernecke avatar
Written by Fabian Wernecke
Updated over 2 weeks ago

When customers contact you for the first time or outside of business hours, you can send an automated message via Superchat.

  1. Navigate to Settings → Inboxes → Inbox and then scroll down to Autoresponders.

  2. Simply enter the message you would like to appear and make sure the toggle in the top right is green.


Important: Keep in mind that those settings are for all communication channels that are listed in the inbox, and not just WhatsApp.

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