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How to Set Up an Email Signature
How to Set Up an Email Signature

Here's how you can create/adopt an email signature in Superchat.

Fabian Ristedt avatar
Written by Fabian Ristedt
Updated over 8 months ago

Let's go! πŸš€

To set up a custom email signature for your email address connected with Superchat, we offer you two options:

  1. Generate a new signature using the Email Signature Generator

  2. Copy and adopt your existing signature


1. Create a New Signature

If you want to create a new custom signature using the Email Signature Generator and then connect it with the email address set up in Superchat, follow these steps:

  1. In the left column, provide the relevant information about yourself or your team

  2. Design your signature by creating a custom design

  3. Add existing contact options to your signature through which your customers can reach you

  4. Click on Create Email Signature

    1. To insert the signature in Superchat, click on Copy Signature Code

    2. If you want to insert the signature in your external email inbox (e.g., Outlook, Gmail, etc.), click on Copy Signature

  5. Navigate to Inboxes in Superchat

  6. Select the Inbox associated with the corresponding email address

  7. Scroll down to Communication Channels

  8. Click on the respective email address

  9. Paste the copied signature code and click Save

Perfect! πŸ‘ You have successfully set up your email signature.


2. Adopt an Existing Signature

If you want to directly insert an existing email signature from your external email mailbox into Superchat, follow these steps:

  1. First, open your email inbox

  2. Next, open the Settings for your email signature

  3. Copy the existing signature

  4. To insert it into Superchat, you need to create an HTML

  5. Paste your signature into the Visual Editor

  6. Then, copy the HTML from the HTML Editor field

  7. Navigate to Inboxes in Superchat

  8. Select the mailbox associated with the corresponding email address

  9. Scroll down to Communication Channels

  10. Click on the respective email address

  11. Paste the copied signature code and click Save

Perfect! πŸ‘ You have successfully set up your email signature.

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