You can customise push notification settings by group and subgroup. This can only be done in the app.
Subgroups automatically use push settings from the main group, but you can also customise push notifications for individual subgroups. Even if you completely switch off push notifications for a main or subgroup, we will always notify you of payment requests in groups. If you don't want overhead push notifications, push notifications for the Spond app must be switched off via your phone settings.
How to manage push notifications?
The first time you downloaded the app, you were asked to accept to receive push notifications. If you then declined, you need to go to your phone's settings to switch on push notifications.
How to turn push notifications on or off in your phone settings
How to turn push notifications on or off in your phone settings
Android
Go to Settings ⚙️
Alerts
App alerts
Select the search button
In the search field, type Spond
Then switch the allow notifications switch on or off
Select the Spond logo to customise notifications
For more info. on notifications, category alerts and other notification related topics, visit Android's notification help page here.
iPhone (iOS)
Go to Settings ⚙️
Hold your finger on the screen and swipe downwards
You'll then see a search field
In the search field, type Spond
Select the Spond logo
Notifications
Then switch the allow notifications switch on or off
For more information on types of notifications visit Apple's help page on notifications here.
How to turn push notifications on or off for individual groups and subgroups
How to turn push notifications on or off for individual groups and subgroups
Open the app
Groups
Select the required group
Select the bell 🔔
You can now choose between the main group and/or subgroup(s) and set what you want to be notified about or switch on/off push notifications for the entire group/subgroup.
You can have different settings on the main group and subgroup(s).
How to turn push notifications on or off for individual events and posts
How to turn push notifications on or off for individual events and posts
Open the app
Go to the relevant event or post
Select the three-dot button in the top right corner
Select stop push notifications
How to change specific notifications for events, invitations, cashback, and general settings
How to change specific notifications for events, invitations, cashback, and general settings
Open the app
Select your profile picture
Push notifications
Make required changes
⚠️ NOTE
If you switch off push notifications in your phone settings, you'll switch off "all in one" and miss out on all types of notifications that are sent to you.
If you decline an event, you won't receive notifications about things happening in the event unless the event is changed or cancelled.
Some Android phones have an automatic setting that switches off push notifications when they go into power saving mode.
FAQs
I get notifications as both push and email notifications. How can I arrange to only receive notifications on my phone?
I get notifications as both push and email notifications. How can I arrange to only receive notifications on my phone?
Make sure you are actually logged in to the app, as email notifications start as soon as you log out. If you are already logged in, log out and log in again.
I receive two push notifications for each event in the Spond app on my Huawei phone. How can I fix this?
I receive two push notifications for each event in the Spond app on my Huawei phone. How can I fix this?
If you’re experiencing double push notifications on your Huawei phone, there’s a simple solution that may help:
Open the Spond app
Tap your profile picture at the top right
Go to Push Notifications
At the top of the menu, you’ll see an option to choose between Huawei’s and Google’s push service
Switch to Google’s push service
Many users have found that this solves the issue with double notifications, so we hope it works for you too.