If you or your leak sensor has detected a minor leak, dripping tap or leaky pipework it is good to fix these things as soon as possible to avoid bigger problems in the future. It will also save water as well as money, so more reason to get the issue resolved. Make sure to remove any excess water and dry the area immediately. You can also open windows to stop mould and damp.

If it is a minor leak, firstly identify the source or where it is coming from if it was not already identified by your leak sensor. As well as leaking pipes water could be coming into your home from certain pressure points like a badly sealed bath or shower, a leaky roof, or even from a leak in a neighbouring property. Once you have identified what is causing the leak you may want to see if you can fix this yourself or look for a specialist to help you, to prevent any further leaks.

If the leak could cause any damage to your home's wiring or electrical devices, turn off the electricity at the fuse box, as well as the water supply until the appliance or the cause of the leak is fixed.

For damaged caused by escape of water, please contact our home insurance claims line.

Home insurance claims line: 03337595105

For leaks that you are unable to stop from your heating or plumbing please contact our home emergency line.

Home emergency claims: 03337 595106

You can complete a Home Emergency claim online here.