Only included with Sky Protect Smart Home Insurance. Cyber cover is not included for quotes after 29 November. Please check your schedule to see if Cyber Cover is included for you.
Crisis Response & Incident assistance
The insurance covers advisers’ costs, up to a maximum of £25,000 per annum, as detailed under the separate sections of cover where the insured event takes place in the period of insurance and within the territorial limits.
What is insured?
We cover costs for our support team to provide expert advice and assistance:
For an initial assessment of a cyberattack you have suffered, including the immediate action you need to take.
Where you have suffered a financial loss as a result of a cyber attack
To assist in notifying the authorities of a cyberattack against you when appropriate to do so
For responding to Ransomware, including the threat of a cyber-attack against you, or the unauthorised use of your personal data stored on your electronic devices
If there’s a cyber attack against you, and as a result you’re accused of:
Misuse of third-party data
Transmitting a computer virus to a third party
Causing loss of reputation to a third party or breaching a third party’s intellectual property rights.
Restoration
What is insured
Costs for our adviser to provide advice and assistance for restoring your electronic devices to the state they were in prior to a cyberattack.
Credit Monitoring
What is insured
Reimbursement of the costs you incur for a 12-month subscription to a credit monitoring facility, following a cyberattack.
If the worst does happen, we’ll be on hand to guide you through it. From data loss to financial loss, you’ll have access to specialist support 24/7., Call as soon as you find out there’s an issue or a security breach - we’ll help you decide what to do and how to prevent any further issues.
Cyber cover is managed and provided by Arc Legal Assistance.
How do I make a claim?
For more information on how to make a claim, see here.