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How to set up a secondary user
How to set up a secondary user
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Written by Sky Protect
Updated over a year ago

Anyone in your home can have access to the Sky Protect app. They just need an invite from the primary user. The email invite has a link that will allow them to create their account and log in on Sky Protect on their smartphone. Here’s how to add a user:

  • Open the Sky Protect app.

  • Select the ‘people’ tab in the bottom bar.

  • Choose ‘add user’.

  • Enter the name, email address and telephone number of your chosen home member.

  • Select ‘add user.'

The invitation will now be sent to their email. They can accept it and create their account.

Smart tip

When you add a user to your home/account, they will become a ‘secondary user’ and have the following permissions:

  • Arm and disarm the home

  • Access live streams on both your Video Doorbell and Indoor Camera

  • View and download clips on both your Video Doorbell and Indoor Camera

  • Receive notifications

  • Change device settings

  • Change home settings

  • Add new devices

Only the primary user can:

  • Add and remove users

  • Remove devices

  • Change consent settings

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