Notifications
Your Contact Sensors detect opening only when your home is ‘armed’. Check the arming help page to find out how to do this, and to set up notifications in-app. You’ll still be able to to check the status of your sensors even if the home is set to ‘disarmed’ in the Sky Protect app, you just won’t be notified.
When a window or door fitted with Contact Sensors is opened and the home is armed, you’ll get an in-app notification. You’ll have to go to your smartphone's settings and ‘allow notifications’ for the Sky Protect app.
When you first install the app, you will be prompted to do this. But you can easily update your notifications any time in your smartphones settings:
Apple devices
Go to your ‘settings’ app.
Select ‘notifications’.
Find the Sky Protect app in the list and select.
Toggle on to ‘allow notifications’.
We would also recommend allowing all alerts such as lock screen, notification centre and banners. That way you should never miss an alert.
Android devices
Go to your ‘settings’ app.
Select ‘notifications’.
Choose ‘app settings’.
Select ‘all apps’.
Find the Sky Protect app and select.
Choose ‘allow notifications’.