What’s in the box:
Video Doorbell
Chime
USB & Ethernet cables
Vertical and Horizontal wedge
Mounting Template
Back plate
Screw pack
Removal pin
What you need: To set up your Video Doorbell, make sure you have the following:
Screwdriver & Pencil (not provided)
Power drill (not provided)
Power socket
Sky Protect app: Download the Sky Protect app to follow the step-by-step setup guide.
Stable Internet Connection
Consider your home set up: The Video Doorbell requires a good wireless connection to the Chime. We recommend the following during set up:
The Chime and Video Doorbell should be placed up to 8 metres of each other with your Chime connected via ethernet cable to your broadband router.
Your home layout could have an impact on connectivity, such as thick walls or doors between connected devices. Consider placing your chime somewhere exposed to have a clear path to your Video Doorbell.
If you have a lot of connected devices within your home, this could also impact the signal strength. If you are unsure if your internet is overloaded with devices, you can check with your internet provider.