If you’re unhappy with the service provided by Arc Legal Group, you can contact them directly:
Write to Arc Legal Assistance Ltd, PO Box 8921, Colchester, CO4 5YD.
Call 01206 615 000.
If emailing directly from an Android smartphone, please copy and paste the address in your email directly.
They’ll always confirm within three working days that they’ve received your complaint and confirm the next steps involved while they’re fully investigating it.