We’re committed to providing the highest levels of customer service. If you don’t feel we’ve delivered on this, we’d welcome the opportunity to put things right.
Write to us at: Sky Protect, Firstsource Solutions Ltd, Orbis Business Park, Riverside Road, Pride Park, Derby, DE24 8HY;
Call us on 0333 759 5099, or;
Email us at complaints@skyprotect.sky.
If emailing directly from an Android smartphone, please copy and paste the address in your email directly.
We’ll always confirm within three working days that we’ve received your complaint and confirm the next steps involved while your complaint is being fully investigated.
For more details, see your policy wording.