To help better understand and learn all about renewals, we've put together a guide. This includes information about pricing and potential increases in premiums.

Your insurance explained

Before your current policy ends, you’ll be invited to renew your contract. To make things easier for you, we’ll provide your new price, the price you paid last time and the cover details up to 4 weeks before your renewal date, so you have enough time to let us know if you need to make any changes to your policy. This renewal quote will be based on your latest cover and details.

As an existing customer, your renewal price will be lower or the same as the price offered to new customers on a like for like journey.

Your insurance quote

Why is last year's price showing a different amount to what I paid?

This could be because of a change you made to your policy in the past 12 months that affected the price of your coverage.

Why have I found a lower price for Sky Protect on a comparison website?

If you do find a cheaper quote as a new customer, here are a few reasons why:

Your quote details don’t quite match your renewal

There are several reasons why this could have happened, including;

You’ve selected a different cover

We offer different levels of cover which varies in price, so your new quote may vary from your renewal quote.

If you find a cheaper price elsewhere

If you get a new quote elsewhere and you compare it to your Sky Protect policy, make sure that you are comparing “like with like”. Check that the sums insured, the cover limits, excesses, and any optional covers you selected with us is mirrored in the new quote.

Just remember that cover levels, terms, and exclusions can differ between insurers. So make sure you choose a policy that’s right for you.

Why your price may have gone up

If your price has increased more than expected, there could be several reasons:

Your price might rise due to changes in the risk associated with your property or location, even if nothing has changed for you personally. This could include more claims in your area or increased repair costs.

We all know how extreme weather can affect the UK. Prolonged periods of cold weather or rain can damage homes. Flooding claims have also risen over the past few decades.

We know it’s frustrating to see an increase at renewal, especially if you haven’t claimed. It’s partly down to how insurance pricing works. Everyone’s premiums combined must be able to cover the costs for those unfortunate enough to have claimed. That’s why price increases can affect everyone — even if you haven’t claimed or your cover details have not changed.

Trends like the number of claims from previous years, expected claims in future years, and how much they could cost are also factored in.

Will my price be higher if I renew automatically?

If you choose the convenience of automatic renewal, your renewal price won't be any higher than one given to a new customer on a like for like journey.

If you choose to auto renew you‘ll receive your renewal invite in good time before your renewal date, giving you plenty of opportunity to review your cover and make changes.

How can I bring down the cost of my insurance?

Although there are things you can do to try and reduce the cost of your insurance, you need to make sure you’ve still got the cover you need. As if you were to make a claim, you might not be covered.

Here are some things you can do:

Make sure that your optional covers are still relevant before you renew. Keep the add-ons you need and remove any unnecessary ones.

Even the smallest of changes can affect your price, so always keep your details up to date.

You may want to review your voluntary excess. You can increase it to lower your home insurance premium.