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How quickly will I receive the refund?

Let's talk about your refund

Written by Alexandre

Most of the time within 48 hours of scanning your barcode (or sending a photo of the stamped tax free form) !

✏️Update July 17th 2026 :

French tax authorities are currently experiencing delays in processing VAT refunds, which is also affecting the time needed for us to complete your refund.

We sincerely apologize for the inconvenience and appreciate your patience. We expect processing times to improve by Monday July 20th

If you have not received the refund, you can also check that :

  • You do not have any outstanding invoices for action on your part (need for additional photos / details)

  • That you have added a payment method to be reimbursed

  • That you do not need to update your passport or proof of address

  • Have you followed all the steps and scanned your form ? If not, you will not receive your refund.

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