First you need to start a new refund request from the homepage of the app
Step 1 : Choose where to add the invoice
First, you must choose which claim to add your invoice to. Most of the time you will only have one, but in some cases you can have multiple reimbursements in parallel.
Step 2 : Click on "Add an Invoice"
Right under your refund summary
Step 3 : Check if your invoice match all the requirements and click Yes ! Then confirm how you want to send the invoice.
Without an original invoice with skiptax's name, we won't be able to refund you. There is an exception with some skiptax's partner like Disneyland Paris where you can just send a sales receipt.
Step 4 : Add your invoice picture(s) !
You can add several pictures if you have a big invoices or several pages. All pages must be fully visible
Step 5 : Check or add the PRICE 💰
This is probably the MOST IMPORTANT STEP : you will be asked to add the price of HOW MUCH you paid : it needs to be the full amount you actually paid.
Then you need to add or confirm the TOTAL VAT AMOUNT
Sometimes the amount of VAT may differ from your invoice by a few cents: this is due to rounding, it is not a problem.
You may also be asked for the delivery fee amount. Delivery is a service that can't be refunded in France so it will be deduced from the total.
Step 7 : Confirm ✅
If you don't want to bring some of the goods back home, you can specify it here.
Otherwise, you can just proceed and confirm !
