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There is no PABLO kiosk at my departure point
There is no PABLO kiosk at my departure point

How to get your tax refund without PABLO

Alexandre avatar
Written by Alexandre
Updated over a week ago

2 cases :

1️⃣ If you're leaving from France 🇫🇷, but there are no PABLO kiosk at your departure point : You need to find the french customs and a french custom officer. He can then either manually scan your barcode, or stamp your form if you printed it ! (then you can just send us a picture of the stamped tax free form)


2️⃣ You're leaving the EU from an other European country than France :

🚨 In this case you NEED to print the tax free form, and have it stamped by a custom officer before you leave ! Then you can just send us the picture of the stamped tax free form ! 🚨

Remember: The rule is that you must scan or have validated your form before leaving the European Union! If you're going to a European country other than France before returning home, you'll need to have your form validated by printing it out and having it stamped.

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