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There is no PABLO kiosk at my departure point

How to get your tax refund without PABLO

Alexandre avatar
Written by Alexandre
Updated over 3 months ago

2 cases :

1️⃣ If you're leaving from France 🇫🇷, but there are no PABLO kiosk at your departure point : You need to find the french customs and a french custom officer. He can then either manually scan your barcode, or stamp your form if you printed it ! (then you can just send us a picture of the stamped tax free form)


2️⃣ You're leaving the EU from an other European country than France :

🚨 In this case you NEED to print the tax free form, and have it stamped by a custom officer before you leave ! Then you can just send us the picture of the stamped tax free form ! 🚨

Remember: The rule is that you must scan or have validated your form before leaving the European Union! If you're going to a European country other than France before returning home, you'll need to have your form validated by printing it out and having it stamped.

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