When an employee request to have their shift removed or replaced by a substitute due to an absence. Once the settings are configured, the employees can make absence requests both from the app- and web version.

The absence request feature is a tool created to optimize the planning and approval flow for department/shop managers in regards to absences, as well as making the everyday work life easier for the employees involved. The whole process is done within SameSystem; either on the web platform or in the app, which in return takes less time away from both the manager and the employee, so they can get on with their day and focus on their tasks.

Take a look at the chart below to see which settings are needed to enable the use of absence requests.

Note: You'll see that the second setting is listed as 'optional'. This setting will allow the employee making the absence request to try to find a substitute to cover their shift, instead of the default setting, which is to notify the manager straight away and let her/him handle finding a substitute. The first setting must be activated in order for the second setting to work.

As soon as you've hit the Save button, the feature is activated 🎉

❗ Do you have access to multiple departments? You can activate this feature in the company-level settings as well, if you wish all departments within your company to use this. Click the button below to go directly to these settings, or navigate to Administration > Settings > General settings, tab 'Open shifts'.

Note: Access to General settings is typically restricted to Administrators.

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