Let's start your SameSystem experience by accessing your new environment 👍
How to log in: Step 1: Open the welcome email and click on the link Step 2: Create a password Step 3: Log into the system using your login (email address) and your password If you encounter issues during login, ensure your email and password are correct. If problems persist, refer to the troubleshooting steps below or use the Forgot Password option to reset your password.
How to log into SameSystem?
First, a welcome email should have been sent to you by your Manager. Open it and click on the link, it will redirect you to SameSystem where you can create your password. If you cannot find the welcome email, check your spam or junk folder. Ensure that the email address matches the one provided by your system administrator or HR system.
If you haven't received the welcome email yet, contact your direct Manager 😊
Then, go to in.samesystem.com and write your email and password to access the system. If you receive an error, double-check that your email address is entered correctly and matches the format provided by your system administrator.
Any issue with your password? Click on Forgot password? to receive a link via email 👍 Password reset links are time-sensitive and may expire after one hour. If the link has expired, request a new one promptly.
💡 Tip: Choose a strong password with big and small letters, numbers and special characters, at least 8 digits long! If Two-Factor Authentication (2FA) is enabled, ensure you enter the code sent to your registered device. If you do not receive the code, verify your contact information.
Device-Specific Troubleshooting
If you can log in on one device but not another, reset your password and try logging in again on all devices.
For mobile-specific issues, ensure your app is updated to the latest version and follow the password reset process if needed.
Managerial Support for Account Recovery
If you are unable to resolve login issues on your own, your manager can assist by resetting your password in SameSystem:
The manager should open your user card in SameSystem.
Navigate to the Security section.
Click Reset Password to trigger a password reset email.
Follow the link in the email to set a new password and regain access.
More questions? Get in touch with us on the chat 😊
🖥️ Web/PC: Click on the blue bubble at the bottom right corner.

