During the Handover Meeting we will schedule a number of review meetings (the number of these depends upon the CSM package you have purchased).
The aims of these meetings are:
Review Policies and Set Up
We will review the booking policies that were set up during the Handover Meeting to ensure that they are optimised for your organisation.
Insight Reports Demo
Once you have some data, we will walk you through the Insights section of the app to help you get the most out of RICOH Spaces reporting.
Other Help
Your Customer Success Manager will answer any questions you have about RICOH Spaces. They can also act as a point of escalation if you raise any support tickets.
To find out about the additional services available from your Customer Success Manager see this article.