Ricoh Actions
Following the approval of your marked-up floor plans and customer information, we will:
Create your customer workspace and/or location(s) within RICOH Spaces
Send you via email any instructions on any IT actions that you need to take (see below)
Convert your floor plans to the RICOH Spaces format and upload them to your workspace (this usually takes around 4 weeks following approval of your marked-up floor plans)
Assign user/s to the global administrators' roles as provided during Phase 0. To find out more about the role, head here.
Your Actions
Once your workspace has been set up you’ll be able to login with your work email account at https://eu.ricohspaces.app or https://au.ricohspaces.app (depending on which region your RICOH Spaces workspace is to be hosted)
Single Sign On
You may need your IT support team to allow 3rd party sign in to the application; if not you’ll log right in. If you do need approval your IT team can login to the system and grant access on behalf of the organisation, they will need to do this on both the mobile app and web app.
Send this link to your IT administrator for full instructions on how to get started.
Calendar Integration
In order to allow Ricoh Spaces to check meeting room availability and book rooms, it needs to be granted access to your company’s room calendars. The process for doing this differs depending on whether you use Microsoft Exchange or Google Workspace Calendars. Please ask your IT Administrator to follow the relevant instructions:
Help Centre
We have full admin documentation online here which will take you through the steps beyond what we’ve already configured for you. You can also use the in-app Chatbot and contact our dedicated support team directly (support@ricohspaces.app).