The serial number is required for commissioning and service cases. All manufacturers provide it on the nameplate (also referred to as the factory plate or rating plate). The nameplate contains all essential information about the charging station, including the serial number. Below you will find an overview of where exactly the serial number is located, depending on the manufacturer.
Note: The serial number is almost always placed below a barcode or QR code and is additionally labeled with “S/N” or “Serial Number.”
Charging stations from ABB
Terra EV fast charger
The serial number can be found directly below the top barcode on the type plate. Alternatively, it can be found directly below the logo in the top left-hand corner. Below you will see an example.
Terra AC Wallbox
The type plate is located on the right side wall of the charging station. The serial number is located in the second box below the ABB logo.
Charging stations from ABL
The serial number can be found directly below the barcode on the type plate. Below you will see an example with the serial number outlined in blue.
ABL eMH2
ABL eMH3
ABL eMC2 / eMC3
ABL eM4 Single / eM4 Twin
Charging stations from Alfen
The serial number can be found directly below the barcode on the type plate. Below you will see an example with the serial number outlined in red.
Eve Single S-line & Pro-line
Eve Double PG-Line
Eve Double Pro-Line
Charging stations from Alpitronic
The serial number can be found above the QR code on the type plate. Below you will see an example outlined in blue.
Please note: At Alpitronic, the serial number required for communication with the backend is made up of the model (yellow marking) and the serial number (blue marking). Example from the Screenshot: HYC_400_23BZ0001D
Charging stations from Compleo
Solo Advanced, DUO, CITO 500
The serial number can be found on the right side of the type plate (highlighted in blue).
eBox Professional
The serial number is located on the outside of the charging station, on the left in the upper third (circled in red).
Charging stations from Easee
Remove the front cover of your charger. The serial number is located above the Type 2 connector. You can also find the serial number and PIN on a sticker on the back of your user manual.
Charging stations from EVBox
For EVBox charging stations, the Chargebox ID is required instead of the traditional serial number. You can find it on the nameplate of the charging station – usually labeled as “Chargebox ID.”
Charging stations from Gewiss
The type plate is located on the right-hand side of the housing cover.
The serial number can be found to the right of the QR code (outlined in blue).
Charging stations from Hager
Witty Share
The nameplate can be found at the bottom of the charging station. The serial number is located on the right of the QR-Code (outlined in blue).
Witty Pro / Plus
The rating plate can be found on the underside of the charging station. The serial number is located to the right of the QR code (outlined in red).
Witty Park 2
The serial number is located to the right of the QR code (outlined in red).
Charging stations from KEBA
Keba - P30 c-series
The serial number can be found outlined in red on the example ID plate below.
Keba - P30 x-series
The serial number can be found outlined in blue on the example ID plate below.
P40
The serial number is located on the right side of the charging station (circled in red).
Charging stations from Mennekes
Amtron Professional, Professional+ & Professional Twincharge
The serial number can be found outlined in blue on the example ID plate below on the second line beneath the logo.
Amedio
The serial number can be found outlined in blue on the example ID plate below on the second line beneath the logo.
Amtron4Business & Amtron4You
The serial number can be found outlined in blue on the example ID plate below on the third line beneath the logo.
Charging stations from PC Electric
The type plate is located on the back of the charging station. You can see the serial number outlined in blue in the screenshot.
Charging stations from Schneider Electric
EVlink Pro AC
The nameplate can be found on the right side of the charging station. The serial number can be found in the large box (outlined in blue).
Parking 3
The serial number can be found outlined in blue on the example ID plate below on the third line beneath the logo.
Charge Pro
The sticker with the serial number is located on the left side of the charging station. The serial number itself is in the middle of the sticker and is marked in red.
Charging stations from Siemens
SIchargeD
The type plate is located at the bottom right of the left housing wall and at the top inside the front door. The serial number is located below the QR code (outlined in blue).
Charging stations from Spelsberg
The type plate is located on the front of the charging station, above the Spelsberg logo. You can see the serial number outlined in blue on the screenshot.
1 | Wallbox Description |
2 | Technical data |
3 | Protection class |
4 | Address of the manufacturer |
5 | Serial number |
6 | Article number |
Charging stations from Technagon
You can see the serial number outlined in blue on the screenshot.
Charging stations from Walther Werke
The type plate is located on the right-hand side, below the charging connection. You can see the serial number outlined in blue on the screenshot.
Charging stations from Zaptec
The serial number is located on the bottom of the charging station (see screenshot).
