If a participant wants to make a change to a Task response in a complete Activity, an Analyst or Moderator can reject the response.
To reject a Task Response, follow this two-step procedure:
Step 1: Locate the relevant Task
Step 2: Reject the Task response
📌 Note:
Note: A rejected Task response will return to a Draft state and the participant will be notified that they need to edit their response. An explanation for the participant can be added to let them know why you are requesting they edit the Task.
Step 1: Locate the relevant Task
ℹ️ Note:
📍 Go to the Activity that contains the relevant Task
Scroll down to the Response Summary table
Click View next to the participant’s name
Use the Task Name dropdown menu to select the relevant Task from the list
Step 2: Reject the Task response
Once you have located the relevant Task, click on Options
Select Reject Task Response
In the modal that appears, click Reject Task Response
Optional: You may provide the reason for the task rejection as needed
📌 Note:
🗣️: Still have questions or want to leave feedback on how we can do better? Contact us at helpdesk@recollective.com.