Gaining access to your computer’s camera, microphone, and screen varies across different browsers and operating systems. In most cases, you will be shown a request the first time such access is requested. If you do not see the request, or you previously blocked such access, this article will guide you on how to restore those settings.
Browser Permissions
Please ensure your web browser has permission to access your camera, microphone and screen:
Google Chrome camera and microphone permissions
Apple Safari camera and microphone permissions
Mozilla Firefox camera and microphone permissions
Declined Browser Permissions
If you declined the sharing of your camera, microphone or screen share, it is only temporarily blocked. On Firefox and Google Chrome, you can select the icon in the address bar and then remove the temporary block as shown below by select the "x". Refresh the page before trying again.
Google Chrome:
Firefox:
Operating System Permissions
You will also want to ensure your operating system is not blocking access. In particular, macOS does not grant browsers the right to record or share the screen until it is enabled at least once.
Windows
macOS
For screen sharing and screen recording on a macOS, you must enable "Screen Recording" for the browser you are using.
Select the Apple logo and select System Preferences
Select Security & Privacy:
Select Screen Recording
Enable the checkbox next to the browser that you are using
A window will appear asking you to restart your browser. Click Quit Now. Simply Reopen your browser and you should now have access to Screen Recording. You will not have to do this again.
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