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How to set up notification rules?

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Written by Martijn van Mechelen
Updated over 2 weeks ago

Use rules to limit the number of notifications sent to you (personal rules) or to people in your organization (organizational rules). Each rule will block notifications under specific conditions (site, severity level, and specific alarms, among others). Within the personal rules, it is possible to make rules that apply to all sites.

To reduce processing requirements, please replace each set of individual rules if possible with a single equivalent rule for "all sites".

To create or modify organizational rules, you need permissions in Access Control.

If you have rules that apply to all sites, and new sites are added to your organization, the new sites will also be included in the rule.

The number of SMS/text messages is limited due to the associated costs. Therefore, it is best to establish rules for notifications via SMS/text messages.

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