🛫 How it works:
Leaving for a trip? Drive a Poppy to the airport, enter with license plate recognition, and park in the designated car-sharing zone.
Just landed? Pick up a Poppy at the airport, leave with license plate recognition, and head straight to any Poppy zone.
No need to get a ticket when arriving at the airport, or paying a ticket when leaving!
📍 Airports served:
Brussels Airport (Zaventem)
Antwerp Airport (Deurne)
Charleroi Airport (Brussels South)
💰 Airport fee:
An airport fee applies when starting or ending a trip at one of these airports: The surcharge differs for each airport. For example, starting a trip at Zaventem Airport incurs a surcharge of €15, whereas Charleroi Airport charges €30 per trip segment. Airports charge vehicle operators for using infrastructure such as parking areas and access roads, and these costs are passed on to customers as airport surcharges.
Brussels Airport: €15
Antwerp Airport: €5
Charleroi Airport: €30
These fees are applied per trip segment when starting or ending a trip at these locations.
⚠️ Note: Passes don’t cover airport fees, these are always charged separately. If you both start and end a trip at the same airport, the surcharge applies twice. Airport fees are not charged during paused trips or when picking up passengers without ending the trip at the airport.
💡 Why choose Poppy for the airport?
Easy pickup and drop-off
No need to book taxis or rely on family or friends
Great for groups and budget-friendly travel
❌ If the license plate recognition doesn’t work and the gates don’t open automatically:
Use the intercom at the parking gate, let the staff know that you’re driving a Poppy vehicle, and they will open the gate for you. Make sure you only end your trip within approved parking zones to avoid unnecessary surcharges. If a parking gate ticket is required, it can be submitted to Poppy for a refund.
FAQs for Common Scenarios
Is the airport fee included in fixed-price passes?
No, airport fees are always charged separately, regardless of the payment method.
Why is there an airport surcharge?
The surcharge covers costs imposed by airports for using their infrastructure, such as parking and access roads.
How can I find the price for a trip to Charleroi Airport?
Open the Poppy app, select your vehicle, and view the displayed prices. Note that airport surcharges are not included in the trip price shown in the app.