Yes. If you’d like to change your level of cover, just drop us a note at help@peachy.health or chat to us in the Peachy app and we’ll help you.
If you make a change, this will affect all members (spouses, partners, dependants) under your plan.
Removing a benefit
You can remove any benefit except Virtual GP and Mental Health. Please note, to continue your plan with us, you must also have at least one of Consultations & Diagnostics or Hospital Care benefits.
We will amend your monthly premium to reflect the removal of the benefit. Where appropriate, we will provide a pro-rata refund.
Any claims relating to the period in which the benefit was active will be honoured, subject to the plan’s terms and conditions.
Adding a benefit
You can add a benefit to your plan at anytime.
The new benefit will take effect from the benefit start date and annual limits will apply to the current plan year, refreshing at the start of the next plan year.
Please note, we will not cover pre-existing conditions under your new benefit until you've been symptom & treatment free for two years of continuous cover as a Peachy customer after the benefit start date. This does not apply to the Dental & Optical benefit, if you choose to add this.
Reducing your annual limit
You can only reduce your annual limit for Consultations & Diagnostics and Hospital Care benefits.
We will amend your monthly premium to reflect the reduction to the annual limit. Where appropriate, we will provide a pro-rata refund of premium.
Your new lower annual limit will apply to the remainder of the current plan year, before refreshing at the start of the next plan year. Claims paid in the plan year under your old level of cover will count towards the annual limit for your new level of cover.
Increasing your annual limit
You can increase the annual limit for Consultations & Diagnostics or Hospital Care only at any time.
The new annual limit will take effect from the benefit increase date and apply to the current plan year, refreshing at the start of the next plan year.
Note: we will not cover pre-existing conditions under your new increased benefit until you've been symptom & treatment free for two years of continuous cover as a Peachy customer after the benefit increase date.