To register, you first need to download the app to a compatible smartphone. Registration is essentially divided into three parts:
1. General information
First, you must enter your valid e-mail address and telephone number as well as your transport company. Then you set up a password. We will then send you an email with a code to activate your account and verify your email address.
2. Verification of identity
After registering, you will be asked to verify your identity with our partner IDnow using a valid ID document. You can use your passport, ID card, driver's license or residence permit for this.
Please note: You are still obliged to ALWAYS carry a valid ID document.
3. Biometrics or passify pin
Set a passify PIN.
To check in at a terminal, you will be asked to enter this PIN. If facial recognition or fingerprint recognition is set up on your smartphone, this can also be used.
If you have any problems, please contact us via our support chat in the app or at support@passifyapp.de.